Last updated: 16 October 2026
Draft policy — subject to business approval and qualified legal review before launch.
Request a payment review
If you believe a payment was incorrect, duplicated or relates to a service problem, contact us with the payment reference and a description of the issue. Do not send passwords or full card details.
How to contact us
Email support@voice4mail.com or use our Contact Us page.
Review and payment provider
Refund eligibility is subject to applicable law and review of the payment. Approved refunds are handled through the original payment provider, Yoco or Paystack. Processing times depend on the provider and your bank.
Cancellation is separate
Cancelling a subscription stops future renewals; access continues until the end of the current paid billing period. A cancellation is not itself a refund approval.
Your legal rights
Nothing in this policy limits mandatory consumer rights. A specific voluntary refund window has not yet been confirmed by Voice4Mail.