Security & privacy
Your inbox stays yours.
Here is exactly what we access, why, and how you stay in control.
Gmail connection
You connect your own Gmail through Google's consent screen — we never ask for your email password. Each customer's connection is private to their account, credentials are stored encrypted on our servers, and you can disconnect at any time. Emails are sent only after you review and confirm.
How email information is processed
The text you submit is sent to our writing or summarisation service to fulfil your request. Review generated wording for accuracy before using it. See our Privacy Policy and POPI Act notice for processing details.
How audio is processed
Recording starts only when you select the microphone and allow access. Dictation recordings are sent for speech-to-text conversion. Live email conversations process microphone audio through the voice provider and play spoken responses; transcripts appear for review. Email-summary playback is not available yet.
Your account and drafts
Saved drafts are restricted to their account owner. Review a message, edit it or delete a draft whenever you choose. Saving a draft does not send an email.
Account controls
Manage your display name, request a password reset or delete your account in Settings. Contact us with privacy or data-removal requests using the business numbers below.
Managing your plan
View your plan and recorded usage in My Voice4Mail Plan. Paid access changes only after confirmed payment. Automatic renewal and self-service cancellation are not available yet; contact us for assistance. We do not store card details.